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Bonjour Amour Swimwear INC offers free shipping for returns. Bonjour Amour Swimwear INC will accept returns and issue a full refund for goods ordered if:
- Goods are shipped back in 3 business days from the date the goods were delivered to the customer. Due to our goods being intimately worn garments, swimwear and beauty products, customers can NOT hold goods for long periods of time or over 3 business days and then return them. This insures that goods have been tried on a limited amount of times and are being returned due to fit or product expectations and nothing more.
-All goods must be unworn, with tags, with no signs of visible wear and tear with the hygienique liner still in excellent condition in the crotch area. If an item IS returned with signs of visible wear or over the 3 business days time, no refund will be given and the customer will be charged shipping cost to receive the item back.
-Please contact us at email@example.com before sending your return if you think it does not follow these guidelines.
All orders are shipped with a prepaid return label from FedEx. Please get a new box, put the garments/goods in the box, tape the return shipping label on the box that came with your order, call FedEx to pick up or drop it off at a FedEx location.
If the goods are shipped within 3 business days from when they were delivered and if the goods are in excellent condition with no signs of visible wear you will be issued a full refund minus a restocking fee within 14 business days.
Restocking Fee & Deductions
We have a $35 per piece shipping restocking fee that will be deducted from your refund amount.
Please email firstname.lastname@example.org for the piece that you would like to exchange your item for. We will exchange the item as long as the previously purchased item is returned within 3 business days from when it was delivered. Customers will be charged a new shipping fee for the new item that the previously purchased item is being exchanged for.
Non Returnable Items
All Bonjour Beauty and Bonjour Accessories items such as perfume, lipstick, highlighter gloss and all lip glosses, makeup, sunglasses and jewelry are FINAL SALE and are not eligible for returns. All items ON SALE or in the sale section are FINAL SALE.